Attorney General banner Home AG Home  |  Site Map
  (Only New Complaints May Be Filed On-Line)
Please be aware of the following:
  • Complaints and inquiries become public records when they are submitted to the Attorney General's office, and under the Michigan Freedom of Information Act, copies may be subject to disclosure to anyone who asks for them.
  • A copy of the complaint will be sent to the business against whom the complaint is issued. An accurate company Fax number will expedite processing.
  • A copy of the complaint may be sent to other governmental agencies.
  • Please be particularly cautious with information containing your Social Security number, credit card account numbers, etc. for security purposes. If you believe it is necessary to submit such information, you should mail that information and the corresponding complaint instead of sending it electronically.
  • Do not use punctuation when providing names and addresses.
  • Since telemarketers must update their lists every 31 days, there may be a delay between the time you sign up on the do-not-call registry and the time that telemarketers are prohibited from making calls to your home (up to 32 days).
  • Consumers are encouraged to additionally file a complaint with the Federal Trade Commission at, or by calling 1-888-382-1222 (TTY 1-866-290-4236). The status of the Federal Trade Commission's enforcement ability and efforts can be found at:

NOTE: Fields labelled in RED are required values.

  Your Last Name:     First Name:     M.I.:    
Your Street Address:     City:    
Your State:   Zip Code:    
Your County: Your Home Phone:  
E-mail Address:     Your Work Phone:   Ext:  
Retype your E-mail:   Fax Number:  
  Are you a veteran or active-duty service member?

Company or Person?
Complainee Last Name:     Complainee First Name:    
Company Name:    
Street Address:     City:    
State:   Zip Code:    
County: Phone:  
Fax Number:   E-mail Address:   
Web Site Address:   Product\Service Offered:  
Caller Last Name:   Caller First Name:  

Not all telemarketing calls are prohibited by Michigan Law. If you answer "Yes" to any of the following, the call or caller may be exempt from the Michigan do-not-call law.

Did the telemarketer indicate that the call was made on behalf of a charitable or public safety organization?
Did the telemarketer indicate that the call was made on behalf of a political party or candidate?
Did you provide prior express invitation or permission for the solicitor to call?
Do you have an existing business relationship with the solicitor? (Have you purchased from or contacted the solicitor before?)
Did the telemarketer request a face-to-face meeting to discuss purchase, but did not urge a purchase decision during the call?
Did the telemarketer call for a noncommercial purpose? (a call that did not urge the purchase of goods and services?)

Residential telephone number the solicitor called:  
Call Date:     Call Time: :
Has the number called been enrolled on the Federal Trade Commission do-not-call registry?

   If "yes," (1) when was the telephone number enrolled on the do-not-call registry?

      and, (2) was enrollment done by phone or online?
Did you ask to be put on the solicitor's own "do-not-call list" (ask the solicitor not to call again)?
   If "yes," when was the request made? (date)     
Was the call a recorded message?
Did you record the call?

Is a court action pending?
Do you have an attorney representing you on this matter?
Are you willing to testify in court regarding this complaint?
Did you complain directly to the business? If so, who?  
What was the response from the business?  
If no complaint was given to the business directly, why?  
Was this complaint filed with any other agencies? If so, who?  
  Do you think you were targeted for unfair treatment due to your status as a veteran or active-duty servicemember? If so, please provide more information in the Complaint Detail/Inquiry Information section below.

Describe your problem, what attempts you have made to correct it, and how you would like to have the problem resolved.
You have approximately 8-10 typed pages and you may paste text from word processing documents.
After you submit this form you will be provided with a postal mail address, and facsimile number, to which you may send documents.


Read the Privacy Policy Home |  AG Home  |  State Web Sites 
 Privacy Policy  |  Link Policy  |  Accessibility Policy  |  Security Policy  |  AG Privacy Policy  |  AG Web Disclaimer  | Michigan News
NOTE: This page is provided for informational purposes only. The Michigan Department of Attorney General does not endorse or promote any of the products or sites listed on the following pages. All information provided was gathered from publicly available web sites, and the department assumes no responsibility for its accuracy.

State of Michigan   ·   Copyright © 2001 - 2018   ·   All Rights Reserved